If your dog chews through the outside layer of Black, to expose the Red indication layer inside, Then you qualify for the GoghNuts toy to be replaced.
The GoughNuts patent pending, “Chew Toy Safety Indicator” is a mechanism designed for the dog owner to see a clear indication of when to take the GoughNut Toy from the dog.
Please do not allow your dog to continue chewing the GoughNut if red is indicator is showing. This safety premise is designed to give clear indication to show when the toy is damaged and no longer safe for your dog! It is a clear instruction to take the GoughNut away from the dog.
Please be aware no chew toy is indestructible, replacements will only be issued when the toy is compromised by your dog only, not by human damage or by using tools such as saws etc!
Please remember this is about Safety, Safety, Safety – We want your damaged GoughNut back. This is our investment into your dogs safe playtime.
Every dog owner has the responsibility to check the toys that your dog is chewing. All toys should be taken away when damaged to help prevent any possible injury.
Correct sizing is also as important as any safety feature. Ensure you choose a chew toy that appears Large in your dogs mouth. When you have a doubt about what size to choose, please ask for help.
As a general rule make sure the chew toy is larger in size than the distance between your dogs back molars when measuring across the jaw.
If you see any red indication: Please remove the toy from your dog, package and post it back to The Pet Vault
Please note there will be a cost of £2.95 as this covers the return of a new GoughNut back to you.
We will evaluate the toy damage and return a new toy.
This guarantee policy is one of our commitments to your dogs safety.
Please contact us at The Pet Vault for full return instructions including return address.